Why I Deleted 361 Subscribers (And Why You Should Too!)


Today, I carried through on my promise and deleted 361 subscribers from my Substack list.

Why?

Because a clean list is a healthy list—and engagement matters more than vanity metrics like subscriber count.

Here’s how I decided who to remove:

✅ They were free subscribers

✅ They had been on my list since before Dec 1st, 2024

✅ They had opened less than 1 email/post

✅ They had clicked less than 1 link

✅ Their activity rating was below 1 star

Of my 2,024 subscribers, 361 fell into this category. Before deleting them, I double-checked their accounts to confirm they were as unengaged as Substack reported.


Read More In This Post:

I Deleted 361 Subscribers – Here is How And Why by Mark Thompson

A Healthy List Is An Engaged List

Read on Substack


But Why Delete Subscribers?

📩 Email open rates matter. While they don’t perfectly track engagement, they do impact how Substack and email providers judge your content’s relevance.

🚀 Poor open rates hurt deliverability. If too many subscribers ignore your emails, your reach drops, and fewer people see your work.

📉 My open rate was dropping. On ConvertKit, I had a 40%+ open rate. On Substack, it started at 40% but dropped to below 35%. That was my signal to take action.

💡 A big list is pointless if nobody reads your emails. It’s better to have 500 engaged readers than 5,000 who don’t care.

How I Did It

Substack (like any good email platform) gives you tools to manage your list.

✅ I used Substack’s filters to find inactive subscribers

✅ I sent a re-engagement email (optional, but recommended)

✅ I removed those who didn’t respond or engage

Your Turn: Time for a List Clean-Up?

If your open rates are dropping, it’s time to clean house.

🔍 Check your list today—your open rates will improve, and you’ll be talking to people who actually want to listen.

💬 Have you ever done a list clean-up? Let me know in the comments!

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